The North Face Website Review & Ratings + The North Face Coupons
Airfare Daily Deals eCigarettes Eyeglasses Hotels Jewelry Online Backup Online Dating Online Printing Online Tickets Skin Care Textbook Rentals Vitamins Web Hosting Weddings
Find thousands of shopping-related forums
SEARCH

The North Face Website Review & Ratings + The North Face Coupons

The North Face: Products & Services

The North Face is an online retailer of high-performance climbing and backpacking equipment. The North Face offers an extensive line of performance apparel, equipment, and footwear for men, women and children.

Products available from The North Face

Mens

Womens

Equipment



The North Face: Company Background

The North Face is an American based business that was founded in 1968 in San Francisco, California. The North Face soon began designing and manufacturing its own brand of mountaineering apparel and equipment. The North Face was Incorporated in 2001.

The North Face contact information:

  • Address: 2701 Harbor Bay Parkway, Alameda, CA 94502
  • Phone: (510) 748-2862
  • Fax: 1-888-857-7483
  • Email:http: thenorthface.com/en_US/contact-us/
The North Face: Customer Feedback & Reviews

Customer reviews for The North Face are very positive.

Positive customer reviews commented on:

  • Excellent products.
  • Excellent customer service.
  • Fantastic Warranty

Some customer reviews were:

"Purchased a pink Khumbu jacket for my niece for Christmas. Product came in less than 2 days with Free Shipping, and she's barely taken the jacket/fleece off since. What a great product and shopping experience. Will definitely buy direct from them again."

 After a couple years of traveling around with a North Face backpack that I bought from eBags due to its great reviews, the zipper on the main pocket started getting stuck, and in time it got so bad that I couldn't use it. I figured I'd check to see if they could fix it. I wrote them through their website, "I have a North Face Surge backpack and one of the zippers is now busted. Can I get this fixed at a North Face store or do I have to send in the backpack? I have a store near me (the SoHo store in Manhattan) and can return it in person. I purchased the bag March 2009 via eBags. Thanks. - David". I sent this late on Saturday and by the time I woke up Monday, I got a response via email. The North Face first shocked me with the response: "Thank you for contacting The North Face. We're sorry to hear that one of the zippers has broken on your Surge backpack. Our bags have a lifetime warranty, and we will repair that zipper for you free of charge. Please fill out the warranty return form and send the pack to the address at the top of the form. The Soho store can also send this on your behalf." I had no clue about this warranty when I ordered the bag. Guess which bags I'll be ordering in the future?

The North Face: Business Credibility & Trustworthiness

The North Face is accredited with the Better Business Bureau and has a BBB rating of "A+". They have been accredited with the Better Business Bureau since 2009. Over the last three years, there has been 18 complaints filed against The North Face with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction. The complaints filed against The North Face were:

  • 2 complaints were due to advertising/sales Issues
  • 5 complaints were due to guarantee/warranty Issues
  • 11 complaints were due to problems with product/service
The North Face: Website Popularity & Google Ranking

The North Face website popularity:

  • The North Face has a worldwide Alexa traffic rating of 7,173 out of 30 million websites.
  • The North Face has an American Alexa traffic rating of 1,793
  • The North Face has a Google pagerank of zero out of ten.
  • The North Facesite receives around 8,380 unique visitors daily, which account for 8,380 daily page views.
  • About 60% of the visitors to The North Face site are American.
The North Face: Social Media Presence

The North Face social media presence:

  • The North Face can be followed on Facebook; they have 3,052,499 likes on Facebook and have 35,445 people talking about them. The North Face usually updates their Facebook page daily.
  • The North Face can be followed on Twitter; they have 97,923 followers on Twitter and have posted 4,275 tweets. The North Face usually tweets daily.
  • The North Face offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • The North Face is on YouTube; they have uploaded 146 videos and have 5,489 subscribers.
  • The North Face is on Pinterest; they have 159 pinned items.
  • The North Face is on Google Plus
  • The North Face has a blog customers can follow; they update their blog daily.
The North Face: Website Security & Safety

The North Face uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. The North Face is tested daily by McAfee Secure to keep it safe from computer threats. Google Safe Browsing lists The North Face site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days. The North Face Google Safe Browsing page can be viewed here.

The North Face: Pricing & Packages

The North Face offers competitive prices on all their products. In a price comparison of three products, The North Face was cheaper on one product and was more expensive on two products than their leading competitors were.

Men's Crestridge Triclimate Jacket

  • The North Face: $400.00
  • Leading competitor: $350.00

Women's Kira Triclimate Jacket

  • The North Face: $350.00
  • Leading competitor: $289.95

Prophet 52 Pack

  • The North Face: $220.00
  • Leading competitor: $209.00 
The North Face: Shipping Rates & Policies

The North Face shipping rates and policies:

  • The North Face has Canadian, American, Europe, Asian Pacific and Latin America online stores; each store only offers shipping to the country/area it represents. 
  • The North Face does not ship to APO/FPO addresses
  • The North Face ships to PO boxes
  • Shipping costs are based on an order’s size, weight, shipping method and delivery address.

Shipping options:

  • Standard Shipping: Estimated arrival: 4-6 business days
  • Two-day Shipping: Estimated arrival: 2 business days
  • Overnight* Estimated arrival: 1 business day
  • In-Store Pick-Up: Estimated arrival: 3-7 business days
The North Face: Payment Methods Accepted

The North Face accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. The North Face also accepts debit cards with a Visa or MasterCard logo and The North Face gift cards. The North Face does not accept money orders, wire transfers or checks of any kind. The North Face does not accept payments through PayPal, Amazon Payments or Google Checkout.

The North Face: Returns, Refunds & Exchange Policy

The North Face return/refund policy:

  • The North Face offers a full year return policy
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs

To make a return:

Customers are asked to fill out a return form online. 
The return should be sent back via an insured signature required carrier

Returns should be sent to:

TNF E_Comm Returns
c/o VF Canada Distribution
40 Hereford Street
Brampton, Ontario, L6Y 0N3
Canada

The North Face: Product images & screenshots
The North Face Coupons
Get Up To 70% Off + Free Shipping at Amazon @ The North Face
Best Available The North Face Coupon:
Need an answer?
Get insightful answers from community-recommended
experts
in on Knoji.
Would you recommend this author as an expert in Career Changes?
You have 0 recommendations remaining to grant today.
Comments (4)
Thanks for sharing us a great information that is actually helpful. Good day! agen taruhan bola
Truely a very good article on how to handle the future technology. After reading your post,thanks for taking the time to discuss this, I feel happy about and I love learning more about this topic. keep sharing your information regularly for my future reference. This content creates a new hope and inspiration with in me. Thanks for sharing article like this. The way you have stated everything above is quite awesome. Keep blogging like this. Thanks. SEO training in chennai
Truely a very good article on how to handle the future technology. After reading your post,thanks for taking the time to discuss this, I feel happy about and I love learning more about this topic. keep sharing your information regularly for my future reference. This content creates a new hope and inspiration with in me. Thanks for sharing article like this. The way you have stated everything above is quite awesome. Keep blogging like this. Thanks. SEO training in chennai
Truely a very good article on how to handle the future technology. After reading your post,thanks for taking the time to discuss this, I feel happy about and I love learning more about this topic. keep sharing your information regularly for my future reference. This content creates a new hope and inspiration with in me. Thanks for sharing article like this. The way you have stated everything above is quite awesome. Keep blogging like this. Thanks. SEO training in chennai
The North Face Rating Summary
Customer Reviews
Have you used The North Face? Help Knoji's 1 million+ consumers by sharing your experiences with thenorthface.com.
Post Your Review
Get the Best The North Face Deals in Your Inbox
Be first to know about exclusive discounts for The North Face.
You can 1-click unsubscribe from any notification we send you
THE NORTH FACE COUPONS
Get Up To 70% Off + Free Shipping at Amazon @ The North Face
ARTICLE DETAILS
COMPANY DETAILS
RELATED ARTICLES